Hear from our clients
The quality of our service is evidenced by our strong client retention, their positive feedback and regularity of use.
Click on any of our tele-solutions case studies below to see how Mandeville add value to clients across the UK.
Our clients’ experiences
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“Other agencies provide a standard service, which you need to work around. The Mandeville team work around me to meet Kingpin (and our clients) exacting time requirements on short notice projects, providing a consistently
high standard of candidate to start with us straightaway at lightning speed. They provide an efficient, friendly, honest and speedy service.
We have reduced the time that we need to spend on recruitment dramatically working with Mandeville, as they take all the hassle and organisation away. Because of this, we now feel we do not need to work with any other recruitment agencies to meet our staffing needs.”
Darren Cyrus, Head of European Telemarketing, Kingpin Intelligence
See how have Mandeville met Kingpin's telemarketing recruitment needs.... |
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“Mandeville have consistently performed for us since we started working together and become increasingly fundamental to Harte Hanks growth plans with our individual clients and for strategic recruitment internally within very short deadlines. Recently we have had to look at our internal processes with regards to recruitment due to an increasing demand from our clients for headcount. Tele-solutions Marc Pizer volunteered to spend a week working from our offices...”
Christine Chenneour, Human Resources Director, Harte Hanks
Find out the result – read full case study |
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“The process is quick and simple but still delivers high quality. I can trust the Manchester team to fill the positions I am hiring for at short notice. They know the type of people I want and find them efficiently and with minimum hassle. The success rate at interview has increased immensely, saving me time and frustration. The Manchester team promise, and deliver, the volume and speed of turnaround we couldn’t find from other suppliers ".
Sam Swain, HR and Recruitment Officer, Legal Advice Bureau
See the impact this had – view full case study |
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“The quality of candidates presented is high as the Tele-solutions team take great effort to ensure the match is right first time. I am returning to Mandeville for our current executive level openings for team managers as they have delivered consistently well in the past, and also been a pleasure to work with along the way. Professional, efficient and knowledgable – that’s how I would sum up the service I receive each time.”
Caroline Todd, HR Consultant, Loot.com
How Mandeville achieve this – see case study in full |
Other clients’ experiences in brief
“I have worked with consultants in your Elstree office on many occasions to recruit senior sales people within the conference industry, and have always been able to consistently fill available sales roles with candidates of an appropriately high quality. Your services have always been proactive and client focused, and I would certainly be happy to recommend their services to others. ”
Colin Carter, Head of Business Development, C5 conferences |
“Mandeville have consistently performed for us since we started working together and become increasingly fundamental to Harte Hanks growth plans with our individual clients and for strategic recruitment internally within very short deadlines ".
Christine Chenneour, Human Resources Director, Harte Hanks |
“One of the real benefits of using Mandeville for temporary staff is their ability to attract suitable candidates whilst managing overall effectiveness. The process that has been established has allowed me to spend less time sifting and conducting interviews with unqualified candidates. I am delighted with the selection process of candidates presented for interview and personally attended one of their inhouse assessment centres where I was able to hand select over 20 agents to work for our company on an important new campaign.”
Ana Garcia, HR and Training Advisor, Inkfish Call Centres Ltd |
“We have built an extremely strong relationship with Mandeville Recruitment over the years, who are now an integral part of our company, consistently providing us with excellent temporary staff for our call centre in the City of London. On one campaign for us last year they employed 179 agents for us, the majority of whom became permanent members of staff”
Wendy Roberts, Recruitment Manager, CCA Direct Dialog |
“When I commenced my role at Cnet Networks my company was using at least 6 different UK temp agencies. The relationship I have developed with Faizaan Sackett and his excellent support team is the fundamental reason why I now almost exclusively use Teleresources for all my requirements. They offer a first rate service, they understand my unique needs and are able to work positively to a very flexible and sometimes difficult, ever-changing set of requirements. Teleresources is the only agency I have taken the time out of my schedule to meet personally, because of their ability to make my job easier and far more pleasant.”
Tamsin Vibert, Teleservices Administrator, CNET Direct |